000 00333nam a2200133Ia 4500
008 211201s2012 xx 000 0 eng d
020 _a8185989567
100 _aRampal, M.K. Gupta ,s.l.
245 0 _aservice marketing
260 _bGalgotia Pub. Comp.
_aDelhi
_c2012
300 _axvii,615
650 _amarketing
942 _2ddc
_cGFT
999 _c6532
_d6532