000
00333nam a2200133Ia 4500
008
211201s2012 xx 000 0 eng d
020
_a
8185989567
100
_a
Rampal, M.K. Gupta ,s.l.
245
0
_a
service marketing
260
_b
Galgotia Pub. Comp.
_a
Delhi
_c
2012
300
_a
xvii,615
650
_a
marketing
942
_2
ddc
_c
GFT
999
_c
6532
_d
6532