000 00398nam a2200145Ia 4500
008 211201s2018 xx 000 0 eng d
020 _a9789353160777
100 _aZEITHAML , VALARIE A. , BITHER, ,MARY JO
245 0 _aSERVICES MARKETING
250 _a7th
260 _bChennai , McGrew Hill Edu. Pvt.Ltd.
_aNew Delhi
_c2018
300 _aXXIX, 582
650 _aManagement
942 _2ddc
_cDMS
_03
999 _c3695
_d3695