000 00356nam a2200145Ia 4500
008 211201s2008 xx 000 0 eng d
020 _a9788131415184
082 _a387.7
100 _aMUKHERJEE,ISHTITA
245 0 _aCUSTOMER SERVICE IN AIRLINE INDUSTRY
260 _bIUP
_aAGARTALA
_c2008
300 _aIX,224
650 _aManagement
942 _2ddc
_cDMS
999 _c3390
_d3390