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| 008 | 211201s2004 xx 000 0 eng d | ||
| 020 | _a8125910433 | ||
| 082 | _a651.75 | ||
| 100 | _aMADHUKAR,R.K. | ||
| 245 | 0 | _aBusiness communication & customer relations | |
| 260 |
_bVikas Publishing House _aDelhi _c2004 |
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| 300 | _aXVIII,247 | ||
| 650 | _aCommunication | ||
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